Charming House short Walk to Richmond Station

Beware, you'll be very disappointed! Positive: It looked great online when we booked it. The photos looked great, the location broadly looked great, but there weren't any good reviews, and this should have been the giveaway, because...our actual stay was abysmal! Negative: 1) The photos and description looked and sounded great but in real life the property was very worn out and dirty, the size was far smaller than the listed size of 9214 sq/ft, and the specific location is extremely noisy with the very busy road beneath and constant noise of aeroplanes flying above as it's directly beneath a Heathrow flightpath. The property was inaccurately listed as 'Soundproof' when we booked it. 2) The rear staircase area is extremely dangerous as it's missing the barrier/banister/railing at the top. Our little toddler fell from there! Somehow luckily he wasn't seriously injured. This missing barrier/banister means the property is unlikely to be compliant with building regulations/safety requirements. 3) The bathtub drain was blocked. So water in the bathtub was just pooling. 4) Dishware in the kitchen was dirty, it had old food stuck on it. Beware... Avoid this place!

Not charming! The photos on the website were greatly enhanced by lighting Positive: It was clean Negative: The Internet did not go on most of the time and then kept turning off. The stairs coming down from 2nd floor were steep and no handrail. The stairs were too steep and narrow to take luggage upstairs to bedroom so had to keep luggage in the living room. There was no place to put toiletries in bathroom. The charming house opened to a living room, the kitchen was in the underground floor thus no windows, and the front door opened right onto the narrow sidewalk and street. There were no directions about how to use tv or washing machine machine, etc.

Good location, but poorly furnished. Be careful with the policy of no cancellation within 10 days of stay and booking th Positive: Nice location in Sheen, very convenient. Nice kitchen and good to have a house to stay in on 3 levels. Negative: Furniture was cheap, particularly beds and sofa bed which weren’t fit for purpose. Dealing with the property agency was challenging and at times frustrating. Unable to cancel within 10 days of stay, having to pay a deposit it which they wouldn’t give back for a long time after moving out (around 15 days). Treated as a renter. Also the upstairs stairs are a possible safety concern for young kids or elderly.

Positive: Location

Bra utrustad lägenhet i trevliga Richmond Positive: Bra område. Richmond är väldigt trevligt och lägenheten låg bara 10 min från centrum. Negative: Det var besvärligt att hitta nyckeln och komma in. Men kontaktpersonen för boendet var väldigt hjälpsam och när vi väl kom in var det en väldigt bra lägenhet.